How to Provide Feedback For the W3C Markup Validator

There are many ways to send feedback or discuss the Markup Validator:

If you need help on validation or Web authoring
If you would like to send a suggestion on a validation error message
If you want to help, participate or discuss
If you want to search or report bugs.

Finding help on validation and Web Authoring

Your page doesn't validate, and you don't know why, or you have a question about HTML, stylesheets or validation?

First, check our Help and FAQ document, as well as the Web authoring FAQ to see if your question has been answered there.

The two most common problems are: Validating pages with ampersands (&'s) in URLs and Validating pages with JavaScript: HTML in a SCRIPT Element.

If your problem isn't covered by one of the resources above, you can send it to one of the following forums:

Usenet newsgroup: comp.infosystems.www.authoring.html
HTML Writers Guild mailing lists

Each of these forums have plenty of experienced HTML authors who are willing to share their expertise. If you are commenting on a specific page, be sure to provide a URL when you ask your question!

Error Message feedback

If you think the error messages in the Markup Validator's result pages could be improved, or are not comprehensible, you can send questions and suggestions to our mailing-list.

Before you send any feedback on error messages, we encourage you to search the archives for existing messages on this error in case your feedback has already been sent, or answers to your query have already been given.

Once you have checked that your suggestion has not been given yet, you can send your message. To write an efficient message:

Add a meaningful subject: summarize your feedback in a handful of words;
If our system added [VE][XX] at the beginning of the mail subject, keep it. Otherwise, please precise which error message you are sending feedback about;
Give a URL whenever possible: If your feedback comes from your experience validating a page, knowing what page it was will help us diagnose issues much quicker.
Explain your suggestion, or question, in a clear and informative manner.

Once you have checked all the criteria above, send your message to the www-validator public mailing-list.

Discuss and participate

If you are interested in helping to improve this service, by writing code or just providing ideas, you should feel fee to join or send a message to our mailing-list.

The public mailing-list to discuss the Markup Validator, Link checker and other tools is www-validator.

You can subscribe to the list (and unsubscribe), or if you just have a small patch or idea and don't want to join the list, feel free to send it directly to the list. But whatever you do, always use the mail search engine first to check for existing messages on a given topic.

If you just want to have an informal discussion with developers and users of the Validator, you may also join the IRC channel #validator on the freenode network (irc.freenode.net). However, please keep in mind that this is not a support channel.

Bug reports

The W3C maintains a public bug tracking database known as Bugzilla where developers and other technical users can log bug reports and feature suggestions directly. If you are not familiar with issue tracking systems in general or the Bugzilla bug tracker, send your feedback to the mailing list and someone on the W3C Validator Team will take care of logging your issue as appropriate.

Before you enter a new bug in this database, we strongly encourage you to check that it is not yet in the list of opened issues. Here are a few links that you can use: