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| -rwxr-xr-x | htdocs/feedback.html | 147 |
1 files changed, 103 insertions, 44 deletions
diff --git a/htdocs/feedback.html b/htdocs/feedback.html index 110ceff..a78afe5 100755 --- a/htdocs/feedback.html +++ b/htdocs/feedback.html @@ -1,18 +1,26 @@ -<!--#set var="revision" value="\$Id: feedback.html,v 1.21 2004-09-06 19:40:26 bjoern Exp $" ---><!--#set var="date" value="\$Date: 2004-09-06 19:40:26 $" +<!--#set var="revision" value="\$Id: feedback.html,v 1.22 2005-06-21 05:55:37 ot Exp $" +--><!--#set var="date" value="\$Date: 2005-06-21 05:55:37 $" --><!--#set var="title" value="How To Provide Feedback for The W3C Markup Validation Service" --><!--#set var="relroot" value="./" --><!--#include virtual="header.html" --> -<div class="doc"><a id="skip" name="skip"></a> -<h2>How to Provide Feedback<br /> -For the W3C Markup Validator</h2> - -<dl> - <dt>If your page doesn't validate, and you don't know why, or - you have a question about - <acronym title="HyperText Markup Language">HTML</acronym> - or validation:</dt> - <dd> +<div class="doc"> +<h2>How to Provide Feedback For the W3C Markup Validator</h2> + +<div id="toc"> +<p>There are many ways to send feedback or discuss the Markup Validator:</p> +<ol> + <li>If you need <a href="#needhelp">help on validation or Web authoring</a></li> + + <li>If you would like to <a href="#errormsg">send a suggestion on a validation error message</a></li> + <li>If you want to <a href="#mailinglist">help, participate or discuss</a></li> + <li>If you want to <a href="#bugreport">search or report bugs</a>.</li> +</ol> +</div> + +<h3 id="needhelp"><a name="skip" id="skip"></a>Finding help on validation and Web Authoring</h3> + <p>Your page doesn't validate, and you don't know why, or + you have a question about <acronym title="HyperText Markup Language">HTML</acronym>, + stylesheets or validation?</p> <p> <strong>First, check our <a href="docs/help.html">Help and <acronym title="Frequently Asked Questions">FAQ</acronym> document</a>, as well as the <a href="http://www.htmlhelp.com/faq/">Web authoring <acronym title="Frequently Asked Questions">FAQ</acronym></a> @@ -20,21 +28,13 @@ For the W3C Markup Validator</h2> </p> <p> The two most common problems are: + <a href="http://www.htmlhelp.com/tools/validator/problems.html#amp">Validating pages with + ampersands (&'s) in + <acronym title="Uniform Resource Locators">URLs</acronym></a> and + <a href="http://www.htmlhelp.com/tools/validator/problems.html#script">Validating pages with + JavaScript: <acronym title="HyperText Markup Language">HTML</acronym> + in a <code>SCRIPT</code> Element</a>. </p> - <ul> - <li>Validating pages with &'s in <acronym - title="Universal Resource Locators">URLs</acronym>: - see <a - href="http://www.htmlhelp.com/tools/validator/problems.html#amp">Ampersands - (&'s) in <acronym - title="Universal Resource Identifiers">URLs</acronym></a></li> - <li>Validating pages with JavaScript: - see <a - href="http://www.htmlhelp.com/tools/validator/problems.html#script">Writing - <acronym title="HyperText Markup Language">HTML</acronym> - in a <code>SCRIPT</code> Element</a></li> - </ul> - <p> If your problem isn't covered by one of the resources above, you can send it to one of the following forums: @@ -56,46 +56,105 @@ For the W3C Markup Validator</h2> <acronym title="Universal Resource Locator">URL</acronym> when you ask your question! </p> - </dd> - <dt>If you are interested in helping to improve this - service, by writing code or just providing ideas:</dt> - <dd> +<h3 id="errormsg">Error Message feedback</h3> + <p>If you think the error messages in the Markup Validator's result pages could be improved, or are not comprehensible, + you can send questions and suggestions to our mailing-list.</p> + + + + <p>Before you send any feedback on error messages, we encourage you to search the archives for existing messages on this error + in case your feedback has already been sent, or answers to + your query have already been given. </p> + + + + <form method="get" action="http://www.w3.org/Search/Mail/Public/search"> + <p>Search the archives of the www-validator mailing-list:<br /> + <input id="type-index" name="type-index" type="hidden" value="www-validator" /> + <input id="index-type" name="index-type" type="hidden" value="t" /> + + <input name="keywords" type="text" size="33" maxlength="100" value="" /> + + <input type="submit" name="search" value="Search Mail Archives" /> + </p> + </form> + + <p>Once you have checked that your suggestion has not been given yet, you can send your message. To write an efficient message:</p> + <ul> + <li><strong>Add a meaningful subject</strong>: summarize your feedback in a handful of words;</li> + <li>If our system added [VE][XX] at the beginning of the mail subject, keep it. + Otherwise, please precise which error message you are sending feedback about;</li> + <li><strong>Give a URL</strong> whenever possible: If your feedback comes from your experience validating a page, knowing what page it was will help us diagnose issues much quicker. + </li> + <li>Explain your suggestion, or question, in a clear and informative manner.</li> + </ul> + + <p>Once you have checked all the criteria above, + <a href="mailto:www-validator@w3.org?Subject=%20Error%20Message%20Feedback&body=Validating%20%0D%0A%0D%0A[%20Add%20your%20message/question%20here.%0D%0A%20%20Follow%20the%20instructions%20at%0D%0Ahttp%3A%2F%2Fvalidator.w3.org%2Ffeedback.html%23errormsg%20]">send your message to the www-validator public mailing-list</a>. + </p> + +<h3 id="mailinglist">Discuss and participate</h3> + +<p>If you are interested in helping to improve this + service, by writing code or just providing ideas, you should feel fee to join or send a message to our mailing-list.</p> + <p> - Please join and contribute to the <a - href="http://lists.w3.org/Archives/Public/www-validator/"><code>www-validator</code> mailing list</a>. + The <strong>public</strong> mailing-list to discuss the Markup Validator, Link checker and other tools is + <a href="http://lists.w3.org/Archives/Public/www-validator/"><code>www-validator</code></a>. + </p> + + <p>You can <a title="Send a message to the www-validator-request subscription handler" + href="mailto:www-validator@w3.org?Subject=subscribe">subscribe</a> to the list + (and <a title="Send a message to the www-validator-request subscription handler" + href="mailto:www-validator@w3.org?Subject=unsubscribe">unsubscribe</a>), or if + you just have a small patch or idea and don't want to join the list, feel + free to <a title="Send a message to the www-validator mailing list" + href="mailto:www-validator@w3.org">send it directly to the list</a>. But whatever you do, + <strong>always use the <a href="http://www.w3.org/Search/Mail/Public/search?index-type=t;type-index=www-validator">mail + search engine</a></strong> first to check for existing messages on a given topic. </p> <p> - If you just have a small patch or idea and don't want to join the list, feel - free to <a title="Send a message to the www-validator mailing list" - href="mailto:www-validator@w3.org">send it directly to the list</a>. + If you just want to have an informal discussion with developers and users of the Validator, + you may also join the IRC channel #validator on the + <a href="http://freenode.net/using_the_network.shtml">freenode</a> network (irc.freenode.net). + However, please keep in mind that <em>this is not a support channel</em>. </p> - </dd> - <dt>If you want to report a bug or log a feature request:</dt> - <dd> + +<h3 id="bugreport">Bug reports</h3> <p> The W3C maintains a public bug tracking database known as <a href="http://www.w3.org/Bugs/Public/">Bugzilla</a> where developers and other technical users can log bug reports and feature suggestions directly. If you are not familiar with issue tracking systems in general - or the Bugzilla bug tracker, send your feedback to the mailing list + or the Bugzilla bug tracker, send your feedback to the <a href="#mailinglist">mailing list</a> and someone on the W3C Validator Team will take care of logging your issue as appropriate. </p> + <p>Before you enter a new bug in this database, we strongly encourage you to check that it is not yet in the list of opened issues. Here are a few links that you can use:</p> + <ul> <li><a href="http://www.w3.org/Bugs/">W3C issue tracking system homepage</a></li> - <li><a href="http://www.w3.org/Bugs/Public/buglist.cgi?product=Validator&bug_status=NEW&bug_status=ASSIGNED&bug_status=REOPENED">All active Markup Validator issues</a></li> - <li><a href="http://www.w3.org/Bugs/Public/buglist.cgi?product=Validator">All Markup Validator issues</a></li> + <li><a href="http://www.w3.org/Bugs/Public/buglist.cgi?product=Validator;bug_status=NEW;bug_status=ASSIGNED;bug_status=REOPENED;order=bugs.bug_id">All open Markup Validator issues</a></li> + <li><a href="http://www.w3.org/Bugs/Public/buglist.cgi?product=Validator;order=bugs.bug_id">All Markup Validator issues</a></li> <li><a href="http://www.w3.org/Bugs/Public/query.cgi?product=Validator">Search Markup Validator issues</a></li> <li><a href="http://www.w3.org/Bugs/Public/enter_bug.cgi?product=Validator">New Markup Validator issue</a></li> </ul> - </dd> -</dl> + + <form method="get" action="http://www.w3.org/Bugs/Public/buglist.cgi"> + <p>You may also search the bug database directly:<br /> + <input name="short_desc_type" type="hidden" value="allwordssubstr" /> + <input name="product" type="hidden" value="Validator" /> + <input name="short_desc" type="text" size="40" maxlength="100" value="" /> + <input type="submit" name="search" value="Search Bug database" /> + </p> +</form> + </div> <!--#include virtual="footer.html" --> - </body> +</body> </html> |